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Exchanges & Returns

Exchanges, Returns & Complaints sent to: Grand Prix Pepp Inge Road 123, 276 46 Löderup . NOTE! NOTE! NOTE! You should always call 0411-521499 pressure at No 7 or email us at removals, Returns & Complaints. We would first like to call in his case, it is difficult to get hold of us during our opening hours do not hesitate to email * The changes will email your changes to the orderhantering@grandprixuk.co.uk this for you to get your new supplies ordered and packaged for rapid re-supply.
* Claims will email you with your case to
orderhantering@grandprixuk.co.uk describe your case before the return of the simplest analysis, and how we should act in the matter. * On your return to be but something new to be used orderhantering@grandprixuk.co.uk Describe why you want to change your mind and how you want the ev. reimbursement will be made. Embroidery Ordered or Shareholders Press and customized products can not be returned due to regret purchases.

If you want to exchange an item, you pay the freight to us yourself, and you pay the new shipping from us which is from 35 -, change of seat is charged with 150: - Delivery and the saddle-back charged 3% of the purchase price in management fees and 75 kr. Saddles that made us return to the first found to be error-free before we pay back, in order that it may be hidden defects.All returns must be made by mail or Schenker and arrival date is from the product is us made, was that close with no addresses, so that the package comes directly to us. We will not solve the package for delivery. If you regret a purchase and want to return the product, you pay the freight itself to us, we will then refund the money for the returned product within 30 days from the date of arrival, the queue regret , p with the saddle is a fee of 3% of the purchase price as fees for re-treatment to suppliers. Repayment is usually made to the account after you updated it to Grand Prix.Orders paid through Payson repaid usually through Payson, for more information on this, go into www.payson.se About a product is faulty or wrong delievered we stand for postage. This includes products that have manufacturing defect or if you have a totally different than being ordered. Some small discrepancies which may exist in terms of color and details do not count as another product.In such a scenario does not apply the concept of complaints, but when we invoke Ångerrätt with its specific provisions . When we got back the goods and found that it is not damaged shipment, we will refund the amount you paid and fees. If you have ordered more goods than the one you returned, however, we do not pay back the charges (you pay shipping and charges for the goods you keep.Claims will pay the freight, but we are not sending to other articles relating regretted purchase or exchange)

Right of withdrawal - 14 day cooling off period Are you not happy with something you ordered, you have 14 days cooling-off period after you received the goods, the goods must be received within 14 days . Cooling-off period applies to all products on the Internet.Obviously does not apply to the withdrawal of the product has been used, nor on special orders. Remember that all packing materials, packaging materials, product patches, etc. should be returned and the package is sealed well. If you use your right of withdrawal and returned by mail or parcel post is the customer for any shipping & handling charges.

You are the transportation risk.When we got back the goods and found that it is not damaged or used we will pay, within 30 days back the amount you paid for the goods. Think, therefore that the package will be packed well. Original Packaging should be included, the goods must be unused and the packaging is not broken . Byte Right / complaint / return / refund Have you opened the package and discovers damage so please contact us and register it on line or Schenker before sending it back to us. When replacing or return to stand Are you for the transportation risk.

All packages leaving the Grand Prix is insured.Is the package and / or the contents damaged when you receive the report it immediately on the spot, all injuries must be notified to the post office or Schenker, which is made easier by the Agent in which package is downloaded-even harmful content. This information is also available in your avi.

Always save the receipt until the return is complete.

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